ClickBank Accounting Policy:

Pay periods end at 12:00:01 am Pacific time on the 1st and 16th of each month. For periods ending on the 1st of the month, payments are sent on the 15th of the same month. For periods ending on the 16th of the month, payments are sent on the last day of the same month. If the 15th or the last day of the month fall on a weekend or holiday, then payments are sent on the first business day preceding the weekend/holiday. Paper U.S. checks over $5,000 are sent at our expense by US Priority Mail wherever possible. Paper U.S. checks over $10,000 are sent overnight via FedEx wherever possible.

United States Direct Deposit

ClickBank is pleased to offer direct deposit of your ClickBank account payment to U.S. bank accounts at no extra charge. An account must have first received three paper paychecks within any 90-day period before it is eligible to enroll in direct deposit. Direct deposits may take 1-2 business days to reach your account, although many direct deposits are received on the same day that we send them.

International Direct Deposit

ClickBank is pleased to offer International Direct Deposit (XACH) for direct deposit of your ClickBank account payments into certain international bank accounts, at no extra charge. XACH offers a fast and reliable method for direct deposit of your account payments in your local currency. Conversion to your home currency is done at the published market rate of our bank, Wells Fargo (note XACH is available in U.S. dollars to Canadian bank accounts only). An account must have first received three paper paychecks within any 90-day period before it is eligible to enroll in XACH. XACH deposits are available to bank accounts in the following countries:

Australia
Austria
Belgium
Canada
France
Germany
Ireland
Mexico
The Netherlands
New Zealand
Spain
Switzerland
United Kingdom

Once sent, XACH payments take only a few days to reach your account, depending on what country your account is in. Specifically, payments take 1-2 days for Canada, 2-3 days for Australia, Belgium, France, Germany, Ireland, Mexico, The Netherlands, and New Zealand, 3-4 days for Austria, Switzerland, and the United Kingdom, and 4-5 days for Spain.

Payment Change Deadlines

All changes to payment details, including address or payee changes, and changes between payment methods, must be made by the applicable deadline for each pay period. Specifically, those deadlines are:

For periods ending the 1st of the month, with payments sent at mid-month of the same month, your information must be received prior to the 8th of the same month.
For periods ending the 16th of the month, with payments sent at month-end, your information must be received prior to the 23rd of the same month.

Payment Threshold

The Payment Threshold is a predetermined minimum amount of money you must have in your account before we cut you a check. You may select an amount from $10 to $10,000 as your Payment Threshold amount. The default setting is $100. We hold your check until your payable balance reaches this amount. A $2.50 accounting charge is deducted from each check we issue. To change your Payment Threshold, login to your account and select the "Account Settings" tab. Click "Edit" to the right of the "Payment Information" section. Select the Payment Threshold of your choice, and click the "Save Changes" button.

Completed Sales

ClickBank purchases product from publishers at a wholesale price equal to 92.5% of retail, less a $1 stocking fee. ClickBank also collects and remits EU VAT and other applicable taxes as required. If an affiliate generated the sale, the wholesale price is automatically split between the publisher and affiliate according to the commission percentage set by the publisher. Amounts are credited to the publisher and affiliate at the moment of sale.

Returned Sales

As part of our commitment to quality customer service, ClickBank may approve a return in response to a customer dispute. When a sale is returned the customer receives a 100% refund and payouts from that sale are debited back out of the corresponding publisher and affiliate accounts.

Revoked Sales

A purchase is revoked if the customer's bank later claims the purchase was unfunded or fraudulent. Revoked sales cost us money and harm our reputation as a reliable product retailer. In these instances we charge the publisher $18 per credit card chargeback. We will charge an additional $35 penalty per credit card chargeback if the publisher's products generate in excess of 1% chargebacks in any 90-day period. ClickBank reserves the right to delist any product or group of products at any time.

These practices can help prevent revoked sales:

Remind the customer that your product brand name will not appear on their credit card statement. Instead they will see the name of product retailer "CLKBANK*COM".
Make it very easy for the customer to contact you for technical support. Visibly display your email address on the page so that they can write it down. If you have a business phone number, provide them with that too.
Let the customer know that product is backed by ClickBank's guarantee of quality customer service and that ClickBank will be happy to help them if there is any problem with their purchase

Debit Backdating

Returns and revokes are backdated 8 days for accounting purposes. For example, if a return is processed on the 7th of the current month, the debit is applied to the previous pay period.

Return Allowance

We withhold a fraction from each payment that is credited back to your account after six pay periods (about 90 days). These funds are used to manage quality issues that may arise with products you publish or promote. The standard return allowance is 10%. ClickBank may adjust your return allowance at any time.

Determination of affiliate

The affiliate (if any) associated with any ClickBank sale is determined by an automated customer tracking system. Any decision made by this system is final and not subject to petition or debate. Though we believe our tracking system to be more fair and accurate than any alternative, we make no representation regarding the ability of the system to track any specific customer, for any specific length of time.

Postal Delays & Reissued Checks

No national postal service is 100% reliable. If your check is significantly delayed you may request that we send you a new check. To issue a new check we have to pay a service fee to the bank network to recall (void) the first check. A $20 cancellation charge applies. New checks will only be issued on days when regular payments are sent (twice monthly). ClickBank must receive the reissue request by the 10th of the month in order for the check to be processed with the payment for the pay period ending the 1st and by the 26th to be processed with the payment for pay period ending the 16th. There are no exceptions to these deadlines. To request that a check be reissued, please use the Account Questions form.

Stale Checks

ClickBank checks are VOID after 90 days from the date of issue. Please present your checks to your financial institution promptly. If you present a check after the 90 days your bank may refuse the check. We can issue a new check if the stale check is in our possession. Please write "VOID" across the check and send it to the following address:

Click Sales, Inc.
Attn: Paycheck Department
917 S. Lusk Street, Suite 200
Boise, ID 83706

After we receive the check a new one will be issued on the next payout date.

Stolen Checks

In some countries mail theft is not uncommon. If a check is fraudulently endorsed (deposited by someone other than you) you will need to open a fraud case with our bank. If the bank determines that fraud did occur they will reimburse us the funds. We will then issue a replacement check. ClickBank cannot reissue a check prior to the funds being returned to us or prior to the completion of the investigation by the bank. To receive information on how to open a fraud case with our bank please use the Account Questions form.

Returned Direct Deposits

Payments that are sent via direct deposit that are returned to us due to invalid banking information are resent to you via paper check. Additionally, your account payment method will be switched to paper check until you provide accurate banking information. You may contact ClickBank Accounting to inquire about the details of your returned direct deposits. Please send your request through our Publisher/Affiliate Customer Service Form (select "Paycheck Inquiries" for the subject) with the period ending date, the amount, and your nickname.

Account Closure

You may close your account at any time. Any closing balance under $10 will be forfeited. To close your account please use the Account Questions form.

Account transfer.

At your request we can change the payee associated with your account. To initiate this process we need a signed authorization statement from the current payee sent to us via certified mail. A $50 account transfer fee applies.

Dormant Accounts

Accounts with a positive balance but no earnings for an extended period of time are considered dormant. Dormant accounts are subject to a charge of $1 per pay period after 90 days of inactivity, $5 per pay period after 180 days of inactivity, and $15 per pay period after 365 days of inactivity.

Taxpayer ID Number Requirement for US Based affiliates Earning Over $600

ClickBank highly encourages US based affiliates earning over $600 a year to obtain an IRS issued Employer Identification Number (EIN) to input into your account as a taxpayer ID number. If you do not have one already, you may click HERE to get yours at the IRS web site. Note that this is a free process. The IRS will either provide your number online, or mail it to you. Once you have obtained your EIN please be sure to key it in to all of your ClickBank accounts, in this 9-digit format: 12-3456789. This helps to simplify the year-end 1099 reporting requirement. In any event, US based affiliate accounts earning over $600 are required to have a taxpayer ID number of some kind linked to their account, at a minimum a social security number. If inputting a social security number, be sure to use the proper 9-digit format including dashes: 123-45-6789.

Note: The taxpayer ID number input to your account must match the payee name on the account. If you are utilizing a business payee name but reporting under an individual social security number, you will need to fax a completed IRS W-9 form to us at 208-342-3934. Be sure to include a cover sheet that indicates your account nickname.

Second note: If you are utilizing a US address but are a beneficial resident of a foreign country, you will instead need to fax a completed IRS W-8ben form to us at 208-342-3934. Be sure to include a cover sheet that indicates your account nickname.

Customer Distribution Requirement

ClickBank accounts cannot be used for the sole purpose of collecting rebates or otherwise extending credit to yourself or others. In compliance with US law, ClickBank will withhold payment of any account balance until it contains standing sales made with 5 or more different credit card numbers, including at least one Visa card, and one MasterCard. PayPal purchases do not count toward the minimum.

Legal Limitations

This document is not a warranty. For more detail please consult the ClickBank Client Contract.